Established full-service locksmith and security company in Roanoke, VA is seeking an experienced, full-time locksmith with strong sales and customer service skills. Ideal candidate will have sharp attention to detail, a servant’s heart, and the desire to give every customer the highest-level customer experience possible. In-depth knowledge of keys and keying systems, IC Core locks, door closers, knowledge of basic low voltage wiring and computer skills are a plus, but not required. This position handles retail sales, walk-in service, as well as job preparation for projects and installations.


Must be able to pass a basic skill assessment as well as be able to obtain valid Virginia DCJS registrations. Competitive compensation based upon experience.

Core Accountabilities:

  • Job Preparation
  • Master Key System Maintenance
  • Work Bench Rekey and Lock Repair
  • In-shop Inventory
  • Retail Customer Interactions

Daily Activities:

  • Retail Sales
  • Shop Inventory
  • Workbench Rekeying and Lock Repair
  • Key Cutting
  • Open / Close Shop
  • Tool Maintenance
  • Assisting Customers Over the Phone
  • Shipping